Most Popular FAQ

Most Popular FAQ

• What is GoBusiness?

  GoBusiness is an online platform to connect business owners to various Government e-services and resources. This includes applying for registering a business, applying for licences and grants, and more. Jointly developed by Ministry of Trade and Industry, Smart Nation and Digital Government Group, and GovTech, it also offers personalised help and recommendations for your business with our e-Advisers.

• What are the features of GoBusiness?

  With GoBusiness, you can connect with various Government e-services and resources with the help of these features:

  e-Advisers

  Not sure what your business needs? Find out easily with our e-Advisers. Simply answer a few questions about your business and get helpful recommendations on grants you can apply for, next steps to start a business, and more. We have over 4 e-Advisers here to help you use GoBusiness effectively.

  e-Service Navigator

  Over 300 Government e-services are at your fingertips with the e-Service Navigator. An online directory of e-services and resources, it’s a fast and easy way to locate what your business needs at a glance.

  Guided Journey

  Designed to help new business owners, Guided Journey is a step-by-step walkthrough to apply for the licences you need. This feature is currently only available for businesses in the food services industry. We are also working on expanding the Guided Journey feature to help with other tasks such as applying for grants.

• I've been using LicenceOne/Business Grants Portal/GoBusiness Covid/Gov Assist. Can I continue using them?

  All information and resources under GoBusiness Covid and Gov Assist are now available on GoBusiness, and can be found here and here respectively.

  At the moment, you may continue using LicenceOne and Business Grants Portal. Simply log in to them via GoBusiness, with your SingPass here.

• What is the change in the Corppass login process?

  From 11 April 2021, the login process for Corppass will be changed to verify the user’s identity via Singpass first, before the user can proceed to access and transact with government digital services.

  Note: Foreign ID users will be issued a Singpass Foreign user Account (SFA) and the ‘Corppass 2FA for Foreigners’ app will no longer be used.

• How do I register a business?

  You can refer to our start-up guide for general guidance on how to register and run a business in Singapore.

• I am not sure which business structure to choose. How do I get started?

  The E-Adviser for Business Structure will help you identify which business structure(s) is most suitable, based on your business preferences and long-term needs. Alternatively, you can refer to our Business Structure Comparison Table.

• I am not sure how to use the E-Adviser for Start a Business. How do I begin?

  You can use our easy step-by-step guide. If you have further questions, you may contact our helpdesk for assistance here.

• Not sure which government schemes to apply for?

  Find out with e-Adviser for Government Assistance, a free online tool to help you select the relevant assistance schemes for your business. Simply answer a few questions about your business needs to get our recommendations.

• I'm not sure which licences my business needs. How do I get started?

  If your business is in the food & beverage industry, click here to use our Guided Journey feature for step-by-step guidance to find out the licences you need, and apply for them.

  This feature is currently only available for food & beverage businesses, and we are working on expanding this to other industries.